Abstract
E-commerce provides several advantages for Small and Medium Enterprises (SMEs). E-commerce adoption by Indonesian SMEs is still very low. This study conducts a research to establish a maturity model of e-commerce adoption by Indonesia SMEs. It was carried out in two phases from 2014 until 2015. The result of the first phase recommends four levels of maturity model and 13 e-commerce benefits, 51 functionalities, and 9 non-functionalities that an e-commerce solution must have. The result of the second phase presents a maturity model of e-commerce adoption for SMEs in Indonesia.
| Original language | English |
|---|---|
| Pages (from-to) | 44-58 |
| Number of pages | 15 |
| Journal | Journal of Electronic Commerce in Organizations |
| Volume | 15 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 1 Jan 2017 |
Keywords
- E-commerce adoption
- E-commerce benefit
- Functionality
- Maturity model
- Non-functionality
- Small and medium enterprises (SMEs)
