A study of Voice-over-Internet Protocol quality metrics

Bramantyo Adhilaksono; Bambang Setiawan

doi:10.1016/j.procs.2021.12.153

A study of Voice-over-Internet Protocol quality metrics

Bramantyo Adhilaksono, Bambang Setiawan^*

^*Corresponding author for this work

Institut Teknologi Sepuluh Nopember

Research output: Contribution to journal › Conference article › peer-review

4 Citations (Scopus)

Abstract

Since the pandemic began, institutions have been implementing work/study-from-home. They mostly use VoIP applications to do online meetings. This study is trying to discover what metrics are the most preferred to measure the quality of VoIP applications by reviewing 38 relevant studies. We found that the most preferred Quality of Experience (QoE) metrics are Mean Opinion Score (MOS), Perceptual Evaluation of Speech Quality (PESQ), and Peak Signal-to-noise Ratio (PSNR). While the most preferred Quality of Service (QoS) metrics are jitter, bandwidth, packet loss, and throughput. We also found that there are not many new studies done on evaluating SIP quality.

Original language	English
Pages (from-to)	377-384
Number of pages	8
Journal	Procedia Computer Science
Volume	197
DOIs	https://doi.org/10.1016/j.procs.2021.12.153
Publication status	Published - 2021
Event	6th Information Systems International Conference, ISICO 2021 - Virtual, Online, Italy Duration: 7 Aug 2021 → 8 Aug 2021

Keywords

Metrics
Quality of experience
Quality of service
SIP
VoIP
WebRTC

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10.1016/j.procs.2021.12.153

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abstract = "Since the pandemic began, institutions have been implementing work/study-from-home. They mostly use VoIP applications to do online meetings. This study is trying to discover what metrics are the most preferred to measure the quality of VoIP applications by reviewing 38 relevant studies. We found that the most preferred Quality of Experience (QoE) metrics are Mean Opinion Score (MOS), Perceptual Evaluation of Speech Quality (PESQ), and Peak Signal-to-noise Ratio (PSNR). While the most preferred Quality of Service (QoS) metrics are jitter, bandwidth, packet loss, and throughput. We also found that there are not many new studies done on evaluating SIP quality.",

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author = "Bramantyo Adhilaksono and Bambang Setiawan",

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AU - Adhilaksono, Bramantyo

AU - Setiawan, Bambang

PY - 2021

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AB - Since the pandemic began, institutions have been implementing work/study-from-home. They mostly use VoIP applications to do online meetings. This study is trying to discover what metrics are the most preferred to measure the quality of VoIP applications by reviewing 38 relevant studies. We found that the most preferred Quality of Experience (QoE) metrics are Mean Opinion Score (MOS), Perceptual Evaluation of Speech Quality (PESQ), and Peak Signal-to-noise Ratio (PSNR). While the most preferred Quality of Service (QoS) metrics are jitter, bandwidth, packet loss, and throughput. We also found that there are not many new studies done on evaluating SIP quality.

KW - Metrics

KW - Quality of experience

KW - Quality of service

KW - SIP

KW - VoIP

KW - WebRTC

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DO - 10.1016/j.procs.2021.12.153

M3 - Conference article

AN - SCOPUS:85123791904

SN - 1877-0509

VL - 197

SP - 377

EP - 384

JO - Procedia Computer Science

JF - Procedia Computer Science

T2 - 6th Information Systems International Conference, ISICO 2021

Y2 - 7 August 2021 through 8 August 2021

ER -

A study of Voice-over-Internet Protocol quality metrics

Abstract

Keywords

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