Academic information system quality measurement using quality instrument: A proposed model

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

12 Citations (Scopus)

Abstract

Nowadays web based applications are widely used in education field. Web based applications are used primarily to support the business processes of educational institutions such as Academic Information System (AIS). However, not all of AIS is well managed. Therefore, we need an instrument that can measure the quality and ensure the quality of AIS. This paper introduced a framework for measuring the quality of web based AIS using visitors, developers and institutions perspectives approach. AIS quality instrument built from the combination of ISO/IEC 9126, ISO/IEC 25010:2011, WBA Quality Model, and COBIT 4.1. This framework is expected to produce a measurement of academic quality web-based information systems more accurately and provide detailed recommendations in order to produce a better system, especially to support the business processes of AIS.

Original languageEnglish
Title of host publicationProceedings of 2014 International Conference on Data and Software Engineering, ICODSE 2014
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781479979967
DOIs
Publication statusPublished - 17 Mar 2014
Event2014 International Conference on Data and Software Engineering, ICODSE 2014 - Bandung, Indonesia
Duration: 26 Nov 201427 Nov 2014

Publication series

NameProceedings of 2014 International Conference on Data and Software Engineering, ICODSE 2014

Conference

Conference2014 International Conference on Data and Software Engineering, ICODSE 2014
Country/TerritoryIndonesia
CityBandung
Period26/11/1427/11/14

Keywords

  • AIS quality instrument
  • academic information system
  • software quality

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