Acceleration for the Administration Process of Project Contract in Power Plant Service Company using DMAIC

Indonesian Government has committed to provide electricity to its citizen throughout Indonesia. Thus, PT Perusahaan Listrik Negara (PT PLN), an Indonesian Government-owned company, issued the Electricity procurement business plan (RUPTL) every year that shows the increasing demand of electricity of people. As a result, both increasing electrical capacity and the number of development of power plant in Indonesia must be arranged. Those facts can be opportunities for Power Plant Service Companies. The more power plants will be built, the more chances for company to get the project of power plant development. On the other side, Power Plant Service Companies often have an administrative issue, which contract documents takes overlong to be completed. This research aims to speed up the administrative process of document contract completion for Power Plant Service Companies. Define, Measure, Analyze, Improve, and Control (DMAIC) method has been chosen to be implemented in a Power Plant Service Companies. The result shows that lead time of document completion has been increase for 52.87 percent.