Change management scenario to improve Webometrics ranking

Olive Khoirul L.M.A. Faishol*, Apol Pribadi Subriadi

*Corresponding author for this work

Research output: Contribution to journalConference articlepeer-review

2 Citations (Scopus)


Webometrics ranking of world universities (WRWU) is recognized as a trusted ranking system for the world's universities. Previous study shows that there is a relationship between the electronic Word of Mouth (e-WOM) and Web Content Accessibility Guidelines (WCAG) 2.0 variables on the increase of the webometrics ranking indicator value. This research is improving the previous result by mapping the recommendations into element based on the Awareness, Desire, Knowledge, Ability, Reinforcement (ADKAR) method. The goal of this research is creating recommendation activities and change management scenario in ADKAR method to improve university webometrics ranking. The result of this study is 75 recommended activities to improve university webometrics ranking.

Original languageEnglish
Pages (from-to)557-565
Number of pages9
JournalProcedia Computer Science
Publication statusPublished - 2021
Event6th Information Systems International Conference, ISICO 2021 - Virtual, Online, Italy
Duration: 7 Aug 20218 Aug 2021


  • Change management
  • WRWU
  • Webometrics


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