Change management strategies of e-learning adoption in secondary schools: A case study of public junior high schools in Surabaya

Nowadays, education system in Indonesia requires the use of Higher Order Thinking Skills (HOTS) in teaching and learning activities in class and in the evaluation processes. Teachers are challenged to create an appropriate learning environment to achieve the target. Yukblajar as one of e-learning platforms provide features that could be used to support the teaching and learning activities in schools. The adoption of Yukblajar in secondary schools means that there are some changes need to be addressed for a successful implementation. An important element in the change management process is the human resources involved. Successful change requires good change management which can be achieved by creating change management strategy. This study aims to create change management strategy based on Prosci ADKAR Model. The model defines five steps for individuals to change, namely awareness, desire, knowledge, ability, and reinforcement. This study consists of three steps, namely identifying the current state of the schools, determining the strategy, and forming a roadmap of the strategy. The roadmap helped stakeholders in monitoring progress of each change management activity. The roadmap is divided into three categories based on the stakeholders involved, namely: school management, representative teachers, and all teachers.