Abstract

A business process mapping is one important means to enable an enterprise to effectively manage the value chain. One of widely used approaches to classify business process for mapping purpose is Computer Integrated Manufacturing System Open Architecture (CIMOSA). CIMOSA was initially designed for Computer Integrated Manufacturing (CIM) system based enterprises. This paper aims to analyze the use of CIMOSA process classification for business process mapping in the firms that do not fall within the area of CIM. Three firms of different business area that have used CIMOSA process classification were observed: an airline firm, a marketing and trading firm for oil and gas products, and an industrial estate management firm. The result of the research has shown that CIMOSA can be used in non-manufacturing firms with some adjustment. The adjustment includes addition, reduction, or modification of some processes suggested by CIMOSA process classification as evidenced by the case studies.

Original languageEnglish
Title of host publication3rd International Materials, Industrial and Manufacturing Engineering Conference, MIMEC 2017
EditorsWakhid Ahmad Jauhari, Denni Kurniawan, Wahyudi Sutopo, Fethma M. Nor
PublisherAmerican Institute of Physics Inc.
ISBN (Electronic)9780735415904
DOIs
Publication statusPublished - 7 Nov 2017
Event3rd International Materials, Industrial and Manufacturing Engineering Conference, MIMEC 2017 - Miri, Malaysia
Duration: 6 Dec 20178 Dec 2017

Publication series

NameAIP Conference Proceedings
Volume1902
ISSN (Print)0094-243X
ISSN (Electronic)1551-7616

Conference

Conference3rd International Materials, Industrial and Manufacturing Engineering Conference, MIMEC 2017
Country/TerritoryMalaysia
CityMiri
Period6/12/178/12/17

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