Abstract

In the digital era, accessing services digitally makes it convenient to obtain information in various ways. However, there are risks of data misuse that must be addressed by digital service providers. Providers are responsible for protecting personal data through policies, rights, and obligations. This research highlights privacy rights violations on the websites of the local government of Surabaya. The evaluation method follows the principles of OECD and GDPR. We map OECD and GDPR to create the evaluation metric. The evaluated websites are chosen based on three criteria. The average score is 27 for nine evaluated websites. The SuroboyoBus website received the highest score, whereas Surabaya Bergerak obtained the lowest score. Among the nine evaluated websites, the standard deviation average for assessment principles is 1.77, while for government websites, it is 1.84. Notably, the division into service-oriented and documentation-oriented government websites contributes to a discernible difference in standard deviation values, highlighting the varying requirements based on the services provided by each local government site.

Original languageEnglish
Title of host publication2023 International Conference on Innovation and Intelligence for Informatics, Computing, and Technologies, 3ICT 2023
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages375-380
Number of pages6
ISBN (Electronic)9798350307771
DOIs
Publication statusPublished - 2023
Event2023 International Conference on Innovation and Intelligence for Informatics, Computing, and Technologies, 3ICT 2023 - Virtual, Online, Bahrain
Duration: 20 Nov 202321 Nov 2023

Publication series

Name2023 International Conference on Innovation and Intelligence for Informatics, Computing, and Technologies, 3ICT 2023

Conference

Conference2023 International Conference on Innovation and Intelligence for Informatics, Computing, and Technologies, 3ICT 2023
Country/TerritoryBahrain
CityVirtual, Online
Period20/11/2321/11/23

Keywords

  • Data Privacy
  • GDPR
  • Metrics-based Evaluation
  • OECD
  • Personal Data
  • Privacy Checklist

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