TY - GEN
T1 - Design of Supply Chain Performance Measurement Model Using Supply Chain Operation Reference (SCOR) in General Trading and Service Company
AU - Salim, Adnan
AU - Kosasih, Wilson
AU - Salomon, Lithrone Laricha
AU - Singgih, Moses L.
N1 - Publisher Copyright:
© 2023 American Institute of Physics Inc.. All rights reserved.
PY - 2023/12/7
Y1 - 2023/12/7
N2 - Supply Chain Management (SCM) plays an important role in keeping the company in the market by managing activities from suppliers to end customers effectively. SC performance measurement makes the supply chain better. SC performance measurement design is carried out in a general trading and service company, which is one of the suppliers of measuring instruments (balance and scale). The company has 23 branch offices so it is necessary to develop appropriate SC performance measures. This study aims to determine the appropriate key performance indicators (KPIs) of the SC based on the SCOR model approach. All SC processes are considered in the development of KPIs such as plan, source, make, delivery, and return. Finally, the results of the study demonstrate that there are four KPIs in the green zone (very good performance), twelve KPIs in the yellow zone (performance needs to be improved), and there are three KPIs in the red zone (very poor performance).
AB - Supply Chain Management (SCM) plays an important role in keeping the company in the market by managing activities from suppliers to end customers effectively. SC performance measurement makes the supply chain better. SC performance measurement design is carried out in a general trading and service company, which is one of the suppliers of measuring instruments (balance and scale). The company has 23 branch offices so it is necessary to develop appropriate SC performance measures. This study aims to determine the appropriate key performance indicators (KPIs) of the SC based on the SCOR model approach. All SC processes are considered in the development of KPIs such as plan, source, make, delivery, and return. Finally, the results of the study demonstrate that there are four KPIs in the green zone (very good performance), twelve KPIs in the yellow zone (performance needs to be improved), and there are three KPIs in the red zone (very poor performance).
UR - http://www.scopus.com/inward/record.url?scp=85180393554&partnerID=8YFLogxK
U2 - 10.1063/5.0126156
DO - 10.1063/5.0126156
M3 - Conference contribution
AN - SCOPUS:85180393554
T3 - AIP Conference Proceedings
BT - AIP Conference Proceedings
A2 - Tjahjono, Benny
A2 - Teng, Soh Sie
A2 - Liang, A. Ruggeri Toni
A2 - Gopal, Lenin
A2 - Hugeng, Hugeng
A2 - Chuang, Channing
A2 - Soemardi, Tresna Priyana
PB - American Institute of Physics Inc.
T2 - 4th Tarumanagara International Conference of the Applications of Technology and Engineering, TICATE 2021
Y2 - 5 August 2021 through 6 August 2021
ER -