Designing a gamification for monitoring Surabaya City development

Nur Aini Rakhmawati, Bagus Fibrianto

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

11 Citations (Scopus)

Abstract

The City hall of Surabaya has a website that allows Surabaya citizen to write a proposal of Surabaya development. This websites also give information to the citizen about response of government toward the proposals which are uploaded by citizen. However, the status of the proposals cannot be monitored by citizen using the website. Therefore, a web application Monitoring dan Visualisasi Musrenbang or called Monvis-Musrenbang is developed to facilitate a citizen in terms of monitoring and tracking their proposals. The more citizen participate in giving feedback, the more accurate the information are. The web application should increase and maintain the citizen activity in giving the feedback. Thus, a gamification is implemented over the web application. The gamification system is designed based on User-centered approach. A user earn points after doing an activity or completing an event. The activity and event are formulated clearly in this paper. A group of people are asked to do set of activities before and after the gamification implementation. The evaluation results reveal that the gamification design can stimulate a citizen to do an activity without changing his motivation.

Original languageEnglish
Title of host publicationProceedings of 2016 International Conference on Information and Communication Technology and Systems, ICTS 2016
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages262-265
Number of pages4
ISBN (Electronic)9781509013791
DOIs
Publication statusPublished - 24 Apr 2017
Event2016 International Conference on Information and Communication Technology and Systems, ICTS 2016 - Surabaya, Indonesia
Duration: 12 Oct 2016 → …

Publication series

NameProceedings of 2016 International Conference on Information and Communication Technology and Systems, ICTS 2016

Conference

Conference2016 International Conference on Information and Communication Technology and Systems, ICTS 2016
Country/TerritoryIndonesia
CitySurabaya
Period12/10/16 → …

Keywords

  • Gamification
  • Surabaya
  • city
  • e-musrenbang

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