Designing a Web-based Babysitting Service Business in Jakarta Using Design Thinking Approach

Adhi Prima Arkham Putranda; Nur Aini Rakhmawati

doi:10.1109/ISCT62336.2024.10791135

Designing a Web-based Babysitting Service Business in Jakarta Using Design Thinking Approach

Adhi Prima Arkham Putranda
, Nur Aini Rakhmawati

Institut Teknologi Sepuluh Nopember

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

The increasing demands of modern lifestyles and career responsibilities, especially among working women, have led to a growing need for childcare services in Jakarta. This research aims to design a web-based babysitting service business in Jakarta using a design thinking approach. The research methodology follows the five stages of design thinking: empathise, define, ideate, prototype, and test. The business model is designed with a ten types of innovation approach to overcome the limitations of conventional childcare services. The service prototype is a web-based babysitting service offering two main services: Daycare and Go Nanny. The prototype was tested using the User Experience Questionnaire (UEQ). The UEQ results are: attractiveness is 2.341, perspicuity is 2.262, efficiency is 2.310, dependability is 2.250, stimulation is 2.274, and novelty is 2.071. This results falls within the excellent category, indicating that the web-based babysitting service prototype meets user expectations.

Original language	English
Title of host publication	2024 IEEE International Symposium on Consumer Technology
Subtitle of host publication	Toward Innovation in Consumer Technology for A Sustainable Environment, ISCT 2024 - Proceeding
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	554-560
Number of pages	7
ISBN (Electronic)	9798350365191
DOIs	https://doi.org/10.1109/ISCT62336.2024.10791135
Publication status	Published - 2024
Event	1st IEEE International Symposium on Consumer Technology, ISCT 2024 - Hybrid, Bali, Indonesia Duration: 13 Aug 2024 → 16 Aug 2024

Publication series

Name	Digest of Technical Papers - IEEE International Conference on Consumer Electronics
ISSN (Print)	0747-668X
ISSN (Electronic)	2159-1423

Conference

Conference	1st IEEE International Symposium on Consumer Technology, ISCT 2024
Country/Territory	Indonesia
City	Hybrid, Bali
Period	13/08/24 → 16/08/24

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Keywords

babysitting business
childcare services
design thinking
ten types of innovation

Access to Document

10.1109/ISCT62336.2024.10791135

Cite this

Arkham Putranda, A. P., & Rakhmawati, N. A. (2024). Designing a Web-based Babysitting Service Business in Jakarta Using Design Thinking Approach. In 2024 IEEE International Symposium on Consumer Technology: Toward Innovation in Consumer Technology for A Sustainable Environment, ISCT 2024 - Proceeding (pp. 554-560). (Digest of Technical Papers - IEEE International Conference on Consumer Electronics). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ISCT62336.2024.10791135

Arkham Putranda, Adhi Prima ; Rakhmawati, Nur Aini. / Designing a Web-based Babysitting Service Business in Jakarta Using Design Thinking Approach. 2024 IEEE International Symposium on Consumer Technology: Toward Innovation in Consumer Technology for A Sustainable Environment, ISCT 2024 - Proceeding. Institute of Electrical and Electronics Engineers Inc., 2024. pp. 554-560 (Digest of Technical Papers - IEEE International Conference on Consumer Electronics).

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abstract = "The increasing demands of modern lifestyles and career responsibilities, especially among working women, have led to a growing need for childcare services in Jakarta. This research aims to design a web-based babysitting service business in Jakarta using a design thinking approach. The research methodology follows the five stages of design thinking: empathise, define, ideate, prototype, and test. The business model is designed with a ten types of innovation approach to overcome the limitations of conventional childcare services. The service prototype is a web-based babysitting service offering two main services: Daycare and Go Nanny. The prototype was tested using the User Experience Questionnaire (UEQ). The UEQ results are: attractiveness is 2.341, perspicuity is 2.262, efficiency is 2.310, dependability is 2.250, stimulation is 2.274, and novelty is 2.071. This results falls within the excellent category, indicating that the web-based babysitting service prototype meets user expectations.",

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Arkham Putranda, AP & Rakhmawati, NA 2024, Designing a Web-based Babysitting Service Business in Jakarta Using Design Thinking Approach. in 2024 IEEE International Symposium on Consumer Technology: Toward Innovation in Consumer Technology for A Sustainable Environment, ISCT 2024 - Proceeding. Digest of Technical Papers - IEEE International Conference on Consumer Electronics, Institute of Electrical and Electronics Engineers Inc., pp. 554-560, 1st IEEE International Symposium on Consumer Technology, ISCT 2024, Hybrid, Bali, Indonesia, 13/08/24. https://doi.org/10.1109/ISCT62336.2024.10791135

Designing a Web-based Babysitting Service Business in Jakarta Using Design Thinking Approach. / Arkham Putranda, Adhi Prima; Rakhmawati, Nur Aini.
2024 IEEE International Symposium on Consumer Technology: Toward Innovation in Consumer Technology for A Sustainable Environment, ISCT 2024 - Proceeding. Institute of Electrical and Electronics Engineers Inc., 2024. p. 554-560 (Digest of Technical Papers - IEEE International Conference on Consumer Electronics).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T1 - Designing a Web-based Babysitting Service Business in Jakarta Using Design Thinking Approach

AU - Arkham Putranda, Adhi Prima

AU - Rakhmawati, Nur Aini

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N2 - The increasing demands of modern lifestyles and career responsibilities, especially among working women, have led to a growing need for childcare services in Jakarta. This research aims to design a web-based babysitting service business in Jakarta using a design thinking approach. The research methodology follows the five stages of design thinking: empathise, define, ideate, prototype, and test. The business model is designed with a ten types of innovation approach to overcome the limitations of conventional childcare services. The service prototype is a web-based babysitting service offering two main services: Daycare and Go Nanny. The prototype was tested using the User Experience Questionnaire (UEQ). The UEQ results are: attractiveness is 2.341, perspicuity is 2.262, efficiency is 2.310, dependability is 2.250, stimulation is 2.274, and novelty is 2.071. This results falls within the excellent category, indicating that the web-based babysitting service prototype meets user expectations.

AB - The increasing demands of modern lifestyles and career responsibilities, especially among working women, have led to a growing need for childcare services in Jakarta. This research aims to design a web-based babysitting service business in Jakarta using a design thinking approach. The research methodology follows the five stages of design thinking: empathise, define, ideate, prototype, and test. The business model is designed with a ten types of innovation approach to overcome the limitations of conventional childcare services. The service prototype is a web-based babysitting service offering two main services: Daycare and Go Nanny. The prototype was tested using the User Experience Questionnaire (UEQ). The UEQ results are: attractiveness is 2.341, perspicuity is 2.262, efficiency is 2.310, dependability is 2.250, stimulation is 2.274, and novelty is 2.071. This results falls within the excellent category, indicating that the web-based babysitting service prototype meets user expectations.

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ER -

Arkham Putranda AP, Rakhmawati NA. Designing a Web-based Babysitting Service Business in Jakarta Using Design Thinking Approach. In 2024 IEEE International Symposium on Consumer Technology: Toward Innovation in Consumer Technology for A Sustainable Environment, ISCT 2024 - Proceeding. Institute of Electrical and Electronics Engineers Inc. 2024. p. 554-560. (Digest of Technical Papers - IEEE International Conference on Consumer Electronics). doi: 10.1109/ISCT62336.2024.10791135

Designing a Web-based Babysitting Service Business in Jakarta Using Design Thinking Approach

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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