Designing an Information System Effectiveness and Efficiency Measurement Model by Modifying The Human Organization Technology-Fit Model

Elvira Esperanza Sala, Apol Pribadi Subriadi

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

Assessing the effectiveness and efficiency of the information system remains a challenge. Based on the literature, there is no specific model for measuring the effectiveness and efficiency of the information system. This is in line with the assessment of effectiveness and efficiency information systems in the field of government service. This paper remodeling the domains and indicators of the Human Organization Technology (HOT) Fit model to measure the effectiveness and efficiency of the information system. It was designed to be used on an information system in the local government. Indicators found and developed should be matched to the object. The result of the study is the modified HOT Fit model with the elements of effectiveness and efficiency be used to measure government information systems.

Original languageEnglish
Title of host publicationProceedings - 2020 6th International Conference on Science and Technology, ICST 2020
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781728194721
DOIs
Publication statusPublished - 2020
Event6th International Conference on Science and Technology, ICST 2020 - Yogyakarta, Indonesia
Duration: 7 Sept 20208 Sept 2020

Publication series

NameProceedings - 2020 6th International Conference on Science and Technology, ICST 2020

Conference

Conference6th International Conference on Science and Technology, ICST 2020
Country/TerritoryIndonesia
CityYogyakarta
Period7/09/208/09/20

Keywords

  • HOT Fit Model
  • effectiveness indicators
  • effectiveness measurement
  • efficiency indicators
  • efficiency measurement
  • government service

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