TY - JOUR
T1 - Determinants of Students’ Intention to Continue Using Online Private Tutoring
T2 - An Expectation-Confirmation Model (ECM) Approach
AU - Persada, Satria Fadil
AU - Miraja, Bobby Ardiansyah
AU - Nadlifatin, Reny
AU - Belgiawan, Prawira Fajarindra
AU - Perwira Redi, A. A.N.
AU - Lin, Shu Chiang
N1 - Publisher Copyright:
© 2021, The Author(s), under exclusive licence to Springer Nature B.V.
PY - 2022/12
Y1 - 2022/12
N2 - Despite the debates surrounding online private tutoring, most scholars agree that the private tutor approach provides much positive insight to be adopted. The pre-sent study measures the students' intention in using online private tutoring. The measurement was conducted with a structural equation model analysis. The ex-pectation confirmation model was used as the measurement instrument. A total of 150 students across Indonesia were analyzed as the case study. Five hypotheses were proposed to be tested. The result highlights the acceptance of most hypotheses except for the fourth hypothesis. Confirmation to Perceived Useful-ness is revealed to have the most substantial relationship. Perceived Usefulness is revealed to be a significant predictor of Continuance Intention with the mediation of Satisfaction. The insight in this study can help online private tutoring providers improve the service and public education to narrow the gap between the ad-vancement of the private sector in education and the educational sector as a whole. Further discussion and implications were also presented in this study.
AB - Despite the debates surrounding online private tutoring, most scholars agree that the private tutor approach provides much positive insight to be adopted. The pre-sent study measures the students' intention in using online private tutoring. The measurement was conducted with a structural equation model analysis. The ex-pectation confirmation model was used as the measurement instrument. A total of 150 students across Indonesia were analyzed as the case study. Five hypotheses were proposed to be tested. The result highlights the acceptance of most hypotheses except for the fourth hypothesis. Confirmation to Perceived Useful-ness is revealed to have the most substantial relationship. Perceived Usefulness is revealed to be a significant predictor of Continuance Intention with the mediation of Satisfaction. The insight in this study can help online private tutoring providers improve the service and public education to narrow the gap between the ad-vancement of the private sector in education and the educational sector as a whole. Further discussion and implications were also presented in this study.
KW - Continuance intention
KW - Expectation-confirmation model
KW - Online private tutoring
KW - SEM
UR - http://www.scopus.com/inward/record.url?scp=85109050414&partnerID=8YFLogxK
U2 - 10.1007/s10758-021-09548-9
DO - 10.1007/s10758-021-09548-9
M3 - Article
AN - SCOPUS:85109050414
SN - 2211-1662
VL - 27
SP - 1081
EP - 1094
JO - Technology, Knowledge and Learning
JF - Technology, Knowledge and Learning
IS - 4
ER -