Determining factors affecting customer satisfaction of the national electric power company (MERALCO) during the COVID-19 pandemic in the Phillippines

Ardvin Kester S. Ong, Yogi Tri Prasetyo*, Ryuichi T. Kishimoto, Klint Allen Mariñas, Kirstien Paola E. Robas, Reny Nadlifatin, Satria Fadil Persada, Poonyawat Kusonwattana, Nattakit Yuduang

*Corresponding author for this work

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