Developing a prototype of e-incubator based on triple helix business model for sustainable learning of the small and medium enterprises (Smes): A Case Study In developing country

The use of information technology becomes a necessary existence in enhancing the business model of the organization. The present research seeks the improvement of incubation business pace through the development of the e-incubator system. The system is driven from the triple helix concept, where the government, big industries, and academic institutions cooperate in helping the sustainability of the small, and medium enterprises (SMEs) through the online incubation. Ensuring the continuity of SMEs will surely help the stability of the national economy, especially in developing countries. Thus, any improvement in the incubation process becomes essential, and the e-incubator system is proposed. The system is developed through focus group discussion as the user needs in the initial stage. Business model canvas (BMC), unified modeling language (UML), and business process model and notation (BPMN) are being used as the conceptual tools to depict the triple helix incubation system. This prototype system is adapted to a specific case study in Indonesia as a developing country, while the concept can be applied to any situation in other countries. Several triple helix implications are discussed, and the contribution can be used for helping the incubator business in providing the platform for SMEs.