Effects of human performance improvement and operational learning on organizational safety culture and occupational safety and health management performance

Human performance improvement (HPI) is a strategic approach for reducing and controlling human errors, while operational learning (OL) is part of the organization’s knowledge management system focusing on day-to-day operations. This study explores the influence of HPI and OL on the development of organizational safety culture, occupational safety and health (OSH) management performance in one of Indonesia’s largest oil producers. First, we conducted a focus group discussion with top management and then surveyed 260 workers. The data were then analysed using partial least squares structural equation modelling, finding that HPI has a positive significant influence on OL. Furthermore, HPI and OL have positive significant influences on OSH management performance, such that OL mediates the effects of HPI on organizational safety culture, OSH management performance. These findings imply the need to prioritize and implement measures to improve organizational safety culture, OSH management performance.