Evaluation of road design performance in delivering community project social benefits in Indonesian PPP

This study aims to investigate the design performance of Indonesian Public–Private Partnership (PPP) toll roads. A purposive sampling was performed to get stakeholders’ perception comprehensively involved the government, the private sector and the community. A total of 218 samples was collected and analyzed using mean, reliability analysis, ANOVA and posthoc tests. It was found that eight attributes were considered relevant to measure the toll road project design. Meanwhile, the design performance level was considered moderate. Finally, there was no significant difference in perceptions between the government and the private sector regarding the attributes, but there was a difference in perception between the community, the government and the private sector. These findings can help the stakeholders to understand good design application from the community perspective which can be used to improve toll road design performance for delivering a better project social benefit (PSB) to the community.