Zona Air Minum Prima (ZAMP) is a special area where the water distributed to customers has met the quality standard to be directly consumed without needing to be boiled first. PDAM Surya Sembada Surabaya implemented the Zona Air Minum Prima (ZAMP) program starting on May 2018 in Ngagel Tirto by serving 152 house connections. However, to implement the ZAMP program in Surabaya, there are various challenges and constraints both from technical and community factors. Therefore, to find out the condition of the implementation of ZAMP program, an analysis of the operational aspects and utilization aspects of potable water by customers of ZAMP program is needed. The method that we used in this research was by taking water quality samples for measurement of total coliform and residual chlorine parameters as well as the pressure at customers' house connections, water quality analysis in laboratory, distribution network analysis with WaterCAD v8i, questionnaires and literature studies. In operational aspect, the distribution system is almost continuous for 24 hours with an average production capacity that has been able to fulfill the customer water usage during peak hours. The pressure at the farthest point of distribution network has met the minimum criteria. About 70% of water samples have met the quality standard of potable water for total coliform parameters. In utilization aspect of potable water by the customer, the percentage of customers who directly consume potable water from the tap is 0%. However, about 73% of respondents are interested to consume potable water if PDAM can guarantee that the water quality has met the quality standard of potable water until the water reaches the tap of customers' house.

Original languageEnglish
Article number012018
JournalIOP Conference Series: Earth and Environmental Science
Issue number1
Publication statusPublished - 10 Jun 2020
EventJoint International Conference on Civil, Environmental, and Geo Engineering 2019, JIC-CEGE 2019 - Surabaya, Indonesia
Duration: 1 Oct 20192 Oct 2019


  • Ngagel Tirto
  • Operational aspect
  • Utilization aspect
  • Zona Air Minum Prima


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