Factor Affecting Behavior Intention to Use Mobile Payment Adoption: An Analysis of Literature Review

Martiana Kholila Fadhil*, Apol Pribadi Subriadi

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Mobile payment is a technology that supports financial technology applications using smartphone devices to convert manual payments into digital ones in the financial sector. In the last five years, the trend of using mobile payments has increased because the benefits of mobile payments support the needs of economic activities. To explore new research opportunities in this matter, this is very important to consider the factors affecting the use of mobile payments. The purpose of this literature review is to consider the findings of previous research and make a systematic review of the literature. This study collects 30 articles on mobile payment adoption. It analyzes them based on theory, context, and factors that influence mobile payments sourced from Scopus-indexed journals or the Web of Science. The study findings from the systematic literature review are the main factors influencing the adoption intention of mobile payments: individual behavior, technological factors, and external factors. This paper will produce a conceptual model that will be used for further research.

Original languageEnglish
Title of host publicationICCoSITE 2023 - International Conference on Computer Science, Information Technology and Engineering
Subtitle of host publicationDigital Transformation Strategy in Facing the VUCA and TUNA Era
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages847-852
Number of pages6
ISBN (Electronic)9798350320954
DOIs
Publication statusPublished - 2023
Event2023 International Conference on Computer Science, Information Technology and Engineering, ICCoSITE 2023 - Jakarta, Indonesia
Duration: 16 Feb 2023 → …

Publication series

NameICCoSITE 2023 - International Conference on Computer Science, Information Technology and Engineering: Digital Transformation Strategy in Facing the VUCA and TUNA Era

Conference

Conference2023 International Conference on Computer Science, Information Technology and Engineering, ICCoSITE 2023
Country/TerritoryIndonesia
CityJakarta
Period16/02/23 → …

Keywords

  • Behavior Intention
  • Consumer Behavior
  • Financial Technology
  • Mobile Payment
  • Systematic Literature Review
  • Technology Adoption

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