Factors Influencing Government Employees to Adopt E-Government Innovation: Systematic Literature Review

Yauma Miftah Puja Nugraha, Tony Dwi Susanto

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Innovation is a constant theme of Government and reforming the government sector and transforming it into a digital public sector is efficient, effective, accountability, transparency, communication, access to stakeholder information, and it is necessary to improve the legitimacy of the social value creation process. E-government is a means by which existing processes need to be revisited and organizational behavior changed to provide public services more efficiently. E-government cannot succeed except civil servants appreciate and hire e-government. This study uses literature search methodologies to explore the factors that affect e-government innovations from a civil servant perspective. In this survey, the researcher proposes three main domains that influence civil servants in adopting e-government innovations, namely the Organizational dimension, Technological Dimension, and Individual Dimension, with each factor in it also This research produces a conceptual model that can be used in further research.

Original languageEnglish
Title of host publication2022 International Seminar on Application for Technology of Information and Communication
Subtitle of host publicationTechnology 4.0 for Smart Ecosystem: A New Way of Doing Digital Business, iSemantic 2022
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages249-256
Number of pages8
ISBN (Electronic)9781665488396
DOIs
Publication statusPublished - 2022
Event2022 International Seminar on Application for Technology of Information and Communication, iSemantic 2022 - Semarang, Indonesia
Duration: 17 Sept 202218 Sept 2022

Publication series

Name2022 International Seminar on Application for Technology of Information and Communication: Technology 4.0 for Smart Ecosystem: A New Way of Doing Digital Business, iSemantic 2022

Conference

Conference2022 International Seminar on Application for Technology of Information and Communication, iSemantic 2022
Country/TerritoryIndonesia
CitySemarang
Period17/09/2218/09/22

Keywords

  • Innovation adoption
  • civil servant
  • e-government
  • government employees

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