There are four standards that we define to make the right smart city designs for the disabled people. Namely Four-Hospitality, which consists of accessible, safety, problem solve, and flexible. The Four-Hospitality will become the standard benchmark assessment of smart city design. In this research method, we compare between the literature of different countries and the concept of Four-Hospitality. The comparison in this study aims to enable us knowing the latest form of the technological solutions that are applied by various countries, to provide disability welfare and most discussed in several literatures. The result can be observed that around 62.5% of the 8 literatures fulfill Four-Hospitality standard. The most observed deals using IT-based technologies such as Wemap, Wheelmap, SIMON, OpenStreetMap and other similar applications. For implementation, is tailored to the competitiveness of the city, where the competitiveness of the city is shaped by the main factors (input) and economic performance (output). So, the conclusion is by using the Four-Hospitality standard, we will get the right public service facility to implement a smart city with friendly environment design for disability. And for the implementation phase, we can use the city progress parameters by measuring the level of competitiveness based on input and output factors. We believe, by implementing this strategy, selecting technology with Four-Hospitality standard in implementation a smart city with ideal design, it will be able to build a city that can improve welfare's life of disability.

Original languageEnglish
Pages (from-to)615-623
Number of pages9
JournalProcedia Computer Science
Publication statusPublished - 2017
Event4th Information Systems International Conference 2017, ISICO 2017 - Bali, Indonesia
Duration: 6 Nov 20178 Nov 2017


  • Accessibility
  • Country
  • Disabilities
  • Hospitality
  • Service
  • Smart City


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