Fuzzy time series and sarima model for forecasting tourist arrivals to Bali

Forecasting is very important in many types of organizations since predictions of future events must be incorporated into the decision-making process. In the case of tourism demand, better forecast would help directors and investors make operational, tactical, and strategic decisions. Generally, in time series we can divide forecasting method into classical method and modern methods. Although recent studies show that the newer and more advanced forecasting techniques tend to result in improved forecast accuracy under certain circumstances, no clear-cut evidence shows that any one model can consistently outperform other models in the forecasting competition [1]. In this study, the forecasting performance between Box-Jenkins approaches of seasonal autoregressive integrated moving average (SARIMA) and four models of fuzzy time series has been compared by using MAPE, MAD and RMSE as the forecast measures of accuracy. The empirical results show that Chen's fuzzy time series model outperforms the SARIMA and the other fuzzy time series models.