TY - GEN
T1 - Hien's Framework for Examining Information System Quality of Mobile-based Smart Regency Service in Madura Island Districts
AU - Darmawan, Aang Kisnu
AU - Siahaan, Daniel
AU - Susanto, Tony Dwi
AU - Hoiriyah, Hoiriyah
AU - Umam, Busro
AU - Hidayanto, Achmad Nizar
AU - Subiyakto, A'Ang
AU - Walid, Miftahul
AU - Santosa, Iwan
N1 - Publisher Copyright:
© 2020 IEEE.
PY - 2020/11/10
Y1 - 2020/11/10
N2 - Today, almost every nation strives to incorporate city governance with the idea of smart cities. Several previous studies have developed various models to assess the efficiency of ISS. During the past, numerous studies evaluated the quality of service and experience of smart city applications. But very few research also explores the Smart District model's performance of services, which differs substantially from the general concept of a smart city. This study aims to examine the quality of service through the usage of the region or district with mobile devices. The model and approach used is the Hien's Framework, a development framework of the Technology Acceptance Model and the Delone McLean IS Success Model to measure the quality of information system services. The online survey form, data processing using AMOS 24.0 software, was used to collect data from two hundred and seventeen interviewees. The research findings show that the variables introduced by the Hien Framework have a significant and positive impact on the quality assessment of smart district services. This work helps to explain the performance model of a smart district information system based on mobile devices.
AB - Today, almost every nation strives to incorporate city governance with the idea of smart cities. Several previous studies have developed various models to assess the efficiency of ISS. During the past, numerous studies evaluated the quality of service and experience of smart city applications. But very few research also explores the Smart District model's performance of services, which differs substantially from the general concept of a smart city. This study aims to examine the quality of service through the usage of the region or district with mobile devices. The model and approach used is the Hien's Framework, a development framework of the Technology Acceptance Model and the Delone McLean IS Success Model to measure the quality of information system services. The online survey form, data processing using AMOS 24.0 software, was used to collect data from two hundred and seventeen interviewees. The research findings show that the variables introduced by the Hien Framework have a significant and positive impact on the quality assessment of smart district services. This work helps to explain the performance model of a smart district information system based on mobile devices.
KW - Hien's framework
KW - information system quality
KW - mobile-based application
KW - smart city
KW - smart regency
UR - http://www.scopus.com/inward/record.url?scp=85099481873&partnerID=8YFLogxK
U2 - 10.1109/ICICoS51170.2020.9299015
DO - 10.1109/ICICoS51170.2020.9299015
M3 - Conference contribution
AN - SCOPUS:85099481873
T3 - ICICoS 2020 - Proceeding: 4th International Conference on Informatics and Computational Sciences
BT - ICICoS 2020 - Proceeding
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 4th International Conference on Informatics and Computational Sciences, ICICoS 2020
Y2 - 10 November 2020 through 11 November 2020
ER -
