After the outbreak of the novel coronavirus disease (Covid-19) in late December 2019, many supply chains (SCs) and industries around the world have been greatly affected by the impacts of the virus. Measures such as closure of international airports, seaports, land borders, nationwide lockdown, social distancing, quarantine measures, and work-from-home have impacted many production firms and consumers around the globe. The overall objective of the research is aimed at assessing the impact of the covid-19 lockdowns and social distancing measures on the SC of the Sierra Leone Brewery Limited (SLBL) located in Sierra Leone, West Africa. The study gives insights into the understanding of SC in relation to the covid-19 pandemic by uncovering key issues of the covid-19 measures to the normal operations of the company that provides a baseline for the company in decision making should there be such an unforeseen disruption to its SC. The research adopted a case study qualitative research method, administering open-ended questionnaires to identify the key problems caused by the covid-19 measures. The research identified six (6) key problems from the responses of participants and proposes improvement initiatives by the use of the quality function deployment (QFD) framework.

Original languageEnglish
Title of host publicationProceedings - 4th European Rome Conference 2021
EditorsMario Fargnoli, Mara Lombardi, Massimo Tronci, Patrick Dallasega, Matteo Mario Savino, Francesco Costantino, Giulio Di Gravio, Riccardo Patriarca
PublisherIEOM Society
Number of pages12
ISBN (Print)9781792361272
Publication statusPublished - 2021
Event4th European International Conference on Industrial Engineering and Operations Management, IEOM 2021 - Virtual, Online
Duration: 2 Aug 20215 Aug 2021

Publication series

NameProceedings of the International Conference on Industrial Engineering and Operations Management
ISSN (Electronic)2169-8767


Conference4th European International Conference on Industrial Engineering and Operations Management, IEOM 2021
CityVirtual, Online


  • Covid-19
  • Pandemic
  • Quality function deployment (QFD)
  • SLBL
  • Supply Chain (SC)


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