Supply Chain (SC) is a series or network of companies who work collectively to make and deliver products and services to end-users. SC has become an important way of gaining competitive advantage and a way of improving companies' performance. The impact of supply chain management (SCM) on the performance of manufacturing industries is very important in gaining competitive advantage. A weakness in SCM has a negative impact on the profit and can seriously affect the production and delivery of products. This research conceptualizes and develops four main dimensions to improve the performance of SLBC on Strategy and design, enabling infrastructure, process, and performance. To investigate the impact of SCM on the performance, this research employed descriptive data which was tested base on the available data through the use of software packaging for social scientists (SPSS) and Minitab. From the results, Process was found to have a strong correlation with performance (0.821), enabling infrastructure and performance (0.596) which shows that there is a cordial relationship between the variables. Also, performance has the highest mean (4.0760) which indicate it output factors have a very great impact on profitability, productivity and the entire performance. The company faced several setbacks in achieving its goals.

Original languageEnglish
Article number012096
JournalIOP Conference Series: Materials Science and Engineering
Issue number1
Publication statusPublished - 27 May 2020
Event12th International Seminar on Industrial Engineering and Management: Industrial Intelligence System on Engineering, Information, and Management, ISIEM 2020 - Batu, Malang - East Java, Indonesia
Duration: 17 Mar 202019 Mar 2020


  • Customer Relationship Management
  • Implementation Strategies
  • Performance Measurement
  • Supply Chain Impact
  • Supply Chain Management


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