Mapping requirements into e-commerce adoption level: A case study Indonesia SMEs

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5 Citations (Scopus)

Abstract

Requirements engineering provide an appropriate mechanism for understanding what the customer wants. Small and Medium Enterprises (SMEs) need to improve their ability to face a global market. This study proposed a framework of e-commerce adoption that provided functional requirements of each level. Mapping of functional requirements into level was identified using The Delphi method. The questionnaires were distributed to academicians, researchers and information technology practitioners. The questionnaires were sent to 15 respondents. This framework can be used as a guideline for SMEs in order to implement e-commerce. The future work would be evaluating the e-commerce adoption framework on larger number of SME's in Indonesia.

Original languageEnglish
Title of host publication2017 5th International Conference on Cyber and IT Service Management, CITSM 2017
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781538627372
DOIs
Publication statusPublished - 27 Oct 2017
Externally publishedYes
Event5th International Conference on Cyber and IT Service Management, CITSM 2017 - Denpasar, Bali, Indonesia
Duration: 8 Aug 201710 Aug 2017

Publication series

Name2017 5th International Conference on Cyber and IT Service Management, CITSM 2017

Conference

Conference5th International Conference on Cyber and IT Service Management, CITSM 2017
Country/TerritoryIndonesia
CityDenpasar, Bali
Period8/08/1710/08/17

Keywords

  • SMEs
  • e-commerce adoption level
  • requirements e-commerce

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