Mapping requirements into e-commerce adoption level: A case study Indonesia SMEs

Evi Triandini; Arif Djunaidy; Daniel Siahaan

doi:10.1109/CITSM.2017.8089273

Mapping requirements into e-commerce adoption level: A case study Indonesia SMEs

Evi Triandini
, Arif Djunaidy
, Daniel Siahaan

Institut Teknologi Sepuluh

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

5 Citations (Scopus)

Abstract

Requirements engineering provide an appropriate mechanism for understanding what the customer wants. Small and Medium Enterprises (SMEs) need to improve their ability to face a global market. This study proposed a framework of e-commerce adoption that provided functional requirements of each level. Mapping of functional requirements into level was identified using The Delphi method. The questionnaires were distributed to academicians, researchers and information technology practitioners. The questionnaires were sent to 15 respondents. This framework can be used as a guideline for SMEs in order to implement e-commerce. The future work would be evaluating the e-commerce adoption framework on larger number of SME's in Indonesia.

Original language	English
Title of host publication	2017 5th International Conference on Cyber and IT Service Management, CITSM 2017
Publisher	Institute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)	9781538627372
DOIs	https://doi.org/10.1109/CITSM.2017.8089273
Publication status	Published - 27 Oct 2017
Externally published	Yes
Event	5th International Conference on Cyber and IT Service Management, CITSM 2017 - Denpasar, Bali, Indonesia Duration: 8 Aug 2017 → 10 Aug 2017

Publication series

Name	2017 5th International Conference on Cyber and IT Service Management, CITSM 2017

Conference

Conference	5th International Conference on Cyber and IT Service Management, CITSM 2017
Country/Territory	Indonesia
City	Denpasar, Bali
Period	8/08/17 → 10/08/17

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 8 Decent Work and Economic Growth
SDG 9 Industry, Innovation, and Infrastructure

Keywords

SMEs
e-commerce adoption level
requirements e-commerce

Access to Document

10.1109/CITSM.2017.8089273

Cite this

Triandini, E., Djunaidy, A., & Siahaan, D. (2017). Mapping requirements into e-commerce adoption level: A case study Indonesia SMEs. In 2017 5th International Conference on Cyber and IT Service Management, CITSM 2017 Article 8089273 (2017 5th International Conference on Cyber and IT Service Management, CITSM 2017). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/CITSM.2017.8089273

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author = "Evi Triandini and Arif Djunaidy and Daniel Siahaan",

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language = "English",

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Triandini, E, Djunaidy, A & Siahaan, D 2017, Mapping requirements into e-commerce adoption level: A case study Indonesia SMEs. in 2017 5th International Conference on Cyber and IT Service Management, CITSM 2017., 8089273, 2017 5th International Conference on Cyber and IT Service Management, CITSM 2017, Institute of Electrical and Electronics Engineers Inc., 5th International Conference on Cyber and IT Service Management, CITSM 2017, Denpasar, Bali, Indonesia, 8/08/17. https://doi.org/10.1109/CITSM.2017.8089273

Mapping requirements into e-commerce adoption level: A case study Indonesia SMEs. / Triandini, Evi; Djunaidy, Arif ; Siahaan, Daniel.
2017 5th International Conference on Cyber and IT Service Management, CITSM 2017. Institute of Electrical and Electronics Engineers Inc., 2017. 8089273 (2017 5th International Conference on Cyber and IT Service Management, CITSM 2017).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Triandini, Evi

AU - Djunaidy, Arif

AU - Siahaan, Daniel

PY - 2017/10/27

Y1 - 2017/10/27

N2 - Requirements engineering provide an appropriate mechanism for understanding what the customer wants. Small and Medium Enterprises (SMEs) need to improve their ability to face a global market. This study proposed a framework of e-commerce adoption that provided functional requirements of each level. Mapping of functional requirements into level was identified using The Delphi method. The questionnaires were distributed to academicians, researchers and information technology practitioners. The questionnaires were sent to 15 respondents. This framework can be used as a guideline for SMEs in order to implement e-commerce. The future work would be evaluating the e-commerce adoption framework on larger number of SME's in Indonesia.

AB - Requirements engineering provide an appropriate mechanism for understanding what the customer wants. Small and Medium Enterprises (SMEs) need to improve their ability to face a global market. This study proposed a framework of e-commerce adoption that provided functional requirements of each level. Mapping of functional requirements into level was identified using The Delphi method. The questionnaires were distributed to academicians, researchers and information technology practitioners. The questionnaires were sent to 15 respondents. This framework can be used as a guideline for SMEs in order to implement e-commerce. The future work would be evaluating the e-commerce adoption framework on larger number of SME's in Indonesia.

KW - SMEs

KW - e-commerce adoption level

KW - requirements e-commerce

UR - https://www.scopus.com/pages/publications/85040243919

U2 - 10.1109/CITSM.2017.8089273

DO - 10.1109/CITSM.2017.8089273

M3 - Conference contribution

AN - SCOPUS:85040243919

T3 - 2017 5th International Conference on Cyber and IT Service Management, CITSM 2017

BT - 2017 5th International Conference on Cyber and IT Service Management, CITSM 2017

PB - Institute of Electrical and Electronics Engineers Inc.

Y2 - 8 August 2017 through 10 August 2017

ER -

Triandini E, Djunaidy A , Siahaan D. Mapping requirements into e-commerce adoption level: A case study Indonesia SMEs. In 2017 5th International Conference on Cyber and IT Service Management, CITSM 2017. Institute of Electrical and Electronics Engineers Inc. 2017. 8089273. (2017 5th International Conference on Cyber and IT Service Management, CITSM 2017). doi: 10.1109/CITSM.2017.8089273

Mapping requirements into e-commerce adoption level: A case study Indonesia SMEs

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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Cite this