Material movement analysis for warehouse business process improvement with process mining: A case study

E. R. Mahendrawathi*, Hanim Maria Astuti, Ika Rakhma Kusuma Wardhani

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

22 Citations (Scopus)

Abstract

Process mining is a technique to model and analyze business process based on traces of activities performed and stored in the database of any information systems being operated by the company i.e. event logs. This paper aims to add literature on the implementation of process mining in warehouse management process. First, extraction of all related activities from LTAK and LTAP tables of SAP Warehouse Management module is conducted. The event log are processed with Heuristic Miner Algorithm in PROM. The output of the mining is the actual business process model. The analysis of the output discover deviation from the standard procedure set by the company with the presence of additional activities and nonstandard flow of materials. The bottleneck analysis shows that the material spent a long time in the high rack and transferred between high racks. The average lead time from material receipt until issued is slightly higher than the target set the company. Further analysis of the issues revealed root-cause of the problems which are insufficient warehouse related capacity such as forklift, racks and staffs to serve incoming materials. Finally, recommendations are provided to deal with the warehouse management issues facing the case companies.

Original languageEnglish
Title of host publicationAsia Pacific Business Process Management - 3rd Asia Pacific Conference, AP-BPM 2015, Proceedings
EditorsLijie Wen, Suriadi Suriadi, Joonsoo Bae
PublisherSpringer Verlag
Pages115-127
Number of pages13
ISBN (Print)9783319195087
DOIs
Publication statusPublished - 2015
Event3rd Asia Pacific Conference on Business Process Management, AP-BPM 2015 - Busan, Korea, Republic of
Duration: 24 Jun 201526 Jun 2015

Publication series

NameLecture Notes in Business Information Processing
Volume219
ISSN (Print)1865-1348

Conference

Conference3rd Asia Pacific Conference on Business Process Management, AP-BPM 2015
Country/TerritoryKorea, Republic of
CityBusan
Period24/06/1526/06/15

Keywords

  • Material movement
  • Process mining
  • SAP
  • Warehouse management
  • Warehousing

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