TY - JOUR
T1 - Modelling the smart governance performance to support smart city program in Indonesia
AU - Herdiyanti, Anisah
AU - Hapsari, Palupi Sekar
AU - Susanto, Tony Dwi
N1 - Publisher Copyright:
© 2019 The Authors.
PY - 2019
Y1 - 2019
N2 - Every local government in Indonesia is in a race to become the leading innovator of smart city initiatives. The ambitious urban digitization program: “Gerakan 100 Smart City” was initiated in 2017 by the Ministry of Communication and Information, supported by the Ministry of Public Affairs, the Ministry of Finance, the Ministry of Public Works and Housing, and the Ministry of National Development Planning. Although the urban digitization program of smart city sounds promising, the implementation is lacking since there is neither specific national standard nor guidance to assist local government undertaking the smart city initiatives. With respect to the smart governance dimension that serves as an important foundation for delivering government-related services, there is limited indicators and the related formula to measure its performance. This research fills the gaps by modelling indicators and formula in the smart governance dimension to support the smart city program. The research was conducted by identifying the smart governance purposes, mapping the current related governance indicators, and developing a model for smart governance performance. The model was then validated by three experts of smart city and e-government evaluation and implemented in Surabaya City as a case study. The proposed model results in 29 indicators in three different domains and seven aspects of assessment. The model can serve as a reference for smart governance performance evaluation to support smart city initiatives in Indonesia.
AB - Every local government in Indonesia is in a race to become the leading innovator of smart city initiatives. The ambitious urban digitization program: “Gerakan 100 Smart City” was initiated in 2017 by the Ministry of Communication and Information, supported by the Ministry of Public Affairs, the Ministry of Finance, the Ministry of Public Works and Housing, and the Ministry of National Development Planning. Although the urban digitization program of smart city sounds promising, the implementation is lacking since there is neither specific national standard nor guidance to assist local government undertaking the smart city initiatives. With respect to the smart governance dimension that serves as an important foundation for delivering government-related services, there is limited indicators and the related formula to measure its performance. This research fills the gaps by modelling indicators and formula in the smart governance dimension to support the smart city program. The research was conducted by identifying the smart governance purposes, mapping the current related governance indicators, and developing a model for smart governance performance. The model was then validated by three experts of smart city and e-government evaluation and implemented in Surabaya City as a case study. The proposed model results in 29 indicators in three different domains and seven aspects of assessment. The model can serve as a reference for smart governance performance evaluation to support smart city initiatives in Indonesia.
KW - Evaluation
KW - Performance
KW - Smart city
KW - Smart governance
UR - http://www.scopus.com/inward/record.url?scp=85078890104&partnerID=8YFLogxK
U2 - 10.1016/j.procs.2019.11.135
DO - 10.1016/j.procs.2019.11.135
M3 - Conference article
AN - SCOPUS:85078890104
SN - 1877-0509
VL - 161
SP - 367
EP - 377
JO - Procedia Computer Science
JF - Procedia Computer Science
T2 - 5th Information Systems International Conference, ISICO 2019
Y2 - 23 July 2019 through 24 July 2019
ER -
