Online food delivery adoption: In Search For Dominantly Influencing Factors

Mashudah Sabilaturrizqi; Apol Pribadi Subriadi

doi:10.1016/j.procs.2024.03.153

Online food delivery adoption: In Search For Dominantly Influencing Factors

Mashudah Sabilaturrizqi, Apol Pribadi Subriadi^*

^*Corresponding author for this work

Laboratory of Information System Management

Institut Teknologi Sepuluh Nopember

Research output: Contribution to journal › Conference article › peer-review

1 Citation (Scopus)

Abstract

Online Food Delivery (OFD) is a service innovation that significantly impacts current technological developments in the food and beverage sector. This paper aims to review the academic literature on OFD services systematically. This study reviews all literature published from 2017 until 2022. Literature is classified based on the context, the theory, and the factors influencing the adoption of OFD. The results of this study indicate that twenty-one factors have a dominant influence on OFD adoption. These factors are classified into three categories, namely individual factors, technological factors, and external factors. This study highlights that individual factors are the most commonly used factors for OFD adoption. This study outlines directions for future research and allows a detailed view of consumer behavior in OFD businesses.

Original language	English
Pages (from-to)	1519-1528
Number of pages	10
Journal	Procedia Computer Science
Volume	234
DOIs	https://doi.org/10.1016/j.procs.2024.03.153
Publication status	Published - 2024
Event	7th Information Systems International Conference, ISICO 2023 - Washington, United States Duration: 26 Jul 2023 → 28 Jul 2023

Keywords

Consumer Behavior
Literature Review
OFD
Online Food Delivery
Technology Adoption

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1016/j.procs.2024.03.153

Cite this

@article{d8a4c4152ca9490fbf6ed7fe8ca27efe,

title = "Online food delivery adoption: In Search For Dominantly Influencing Factors",

abstract = "Online Food Delivery (OFD) is a service innovation that significantly impacts current technological developments in the food and beverage sector. This paper aims to review the academic literature on OFD services systematically. This study reviews all literature published from 2017 until 2022. Literature is classified based on the context, the theory, and the factors influencing the adoption of OFD. The results of this study indicate that twenty-one factors have a dominant influence on OFD adoption. These factors are classified into three categories, namely individual factors, technological factors, and external factors. This study highlights that individual factors are the most commonly used factors for OFD adoption. This study outlines directions for future research and allows a detailed view of consumer behavior in OFD businesses.",

keywords = "Consumer Behavior, Literature Review, OFD, Online Food Delivery, Technology Adoption",

author = "Mashudah Sabilaturrizqi and Subriadi, \{Apol Pribadi\}",

note = "Publisher Copyright: {\textcopyright} 2023 The Authors. Published by Elsevier B.V.; 7th Information Systems International Conference, ISICO 2023 ; Conference date: 26-07-2023 Through 28-07-2023",

year = "2024",

doi = "10.1016/j.procs.2024.03.153",

language = "English",

volume = "234",

pages = "1519--1528",

journal = "Procedia Computer Science",

issn = "1877-0509",

publisher = "Elsevier B.V.",

}

TY - JOUR

T1 - Online food delivery adoption

T2 - 7th Information Systems International Conference, ISICO 2023

AU - Sabilaturrizqi, Mashudah

AU - Subriadi, Apol Pribadi

PY - 2024

Y1 - 2024

N2 - Online Food Delivery (OFD) is a service innovation that significantly impacts current technological developments in the food and beverage sector. This paper aims to review the academic literature on OFD services systematically. This study reviews all literature published from 2017 until 2022. Literature is classified based on the context, the theory, and the factors influencing the adoption of OFD. The results of this study indicate that twenty-one factors have a dominant influence on OFD adoption. These factors are classified into three categories, namely individual factors, technological factors, and external factors. This study highlights that individual factors are the most commonly used factors for OFD adoption. This study outlines directions for future research and allows a detailed view of consumer behavior in OFD businesses.

AB - Online Food Delivery (OFD) is a service innovation that significantly impacts current technological developments in the food and beverage sector. This paper aims to review the academic literature on OFD services systematically. This study reviews all literature published from 2017 until 2022. Literature is classified based on the context, the theory, and the factors influencing the adoption of OFD. The results of this study indicate that twenty-one factors have a dominant influence on OFD adoption. These factors are classified into three categories, namely individual factors, technological factors, and external factors. This study highlights that individual factors are the most commonly used factors for OFD adoption. This study outlines directions for future research and allows a detailed view of consumer behavior in OFD businesses.

KW - Consumer Behavior

KW - Literature Review

KW - OFD

KW - Online Food Delivery

KW - Technology Adoption

UR - http://www.scopus.com/inward/record.url?scp=85193199726&partnerID=8YFLogxK

U2 - 10.1016/j.procs.2024.03.153

DO - 10.1016/j.procs.2024.03.153

M3 - Conference article

AN - SCOPUS:85193199726

SN - 1877-0509

VL - 234

SP - 1519

EP - 1528

JO - Procedia Computer Science

JF - Procedia Computer Science

Y2 - 26 July 2023 through 28 July 2023

ER -

Online food delivery adoption: In Search For Dominantly Influencing Factors

Abstract

Keywords

UN SDGs

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