TY - GEN
T1 - Performance Analysis of Hierarchical Process Model
AU - Rofiif, Ahmad Naufal
AU - Wildan, M. Muhammad
AU - Sungkono, Kelly Rossa
AU - Sarno, Riyanarto
AU - Wahyuni, Cahyaningtyas Sekar
N1 - Publisher Copyright:
© 2019 IEEE.
PY - 2019/9
Y1 - 2019/9
N2 - Each organisation has a business process to achieve organisational goals by carrying out every activity in the business process. Each activity contains information about useful human resources, time, etc. Performance analysis is the process of evaluating the performance of a process model in the business process in comparison to the goal, which was to be achieved using an event log. Using performance analysis, the bottleneck that happened in a process model is discovered. The existing researches do performance analysis on a bottom-level process model. This research improves existing performance analysis by analysing the hierarchical process model, which includes the top-level process model and bottom-level process model. The top-level process model represents a process model that contains events as the representation of a sub-processes, a group of events in the bottom-level process model. Not only provides a performance analysis, but this research also proposes a method for generating an event log of the top-level process model and an event log of bottom-level process model as the input of performance analysis automatically. The proposed method defines the double timestamp of events of the top-level process model based on the timestamp of events of the bottom-level process model. The experiment shows that not all top-level events which contain bottom-level events. The event in the top-level process model is bottleneck if the amount of its bottom-level activities that are identified as bottleneck is higher than those that are not identified as bottleneck. It is because bottleneck is identified from the total of the waiting time and the waiting time of the activity in the top-level process model is the summation of all activity in the bottom-level process model.
AB - Each organisation has a business process to achieve organisational goals by carrying out every activity in the business process. Each activity contains information about useful human resources, time, etc. Performance analysis is the process of evaluating the performance of a process model in the business process in comparison to the goal, which was to be achieved using an event log. Using performance analysis, the bottleneck that happened in a process model is discovered. The existing researches do performance analysis on a bottom-level process model. This research improves existing performance analysis by analysing the hierarchical process model, which includes the top-level process model and bottom-level process model. The top-level process model represents a process model that contains events as the representation of a sub-processes, a group of events in the bottom-level process model. Not only provides a performance analysis, but this research also proposes a method for generating an event log of the top-level process model and an event log of bottom-level process model as the input of performance analysis automatically. The proposed method defines the double timestamp of events of the top-level process model based on the timestamp of events of the bottom-level process model. The experiment shows that not all top-level events which contain bottom-level events. The event in the top-level process model is bottleneck if the amount of its bottom-level activities that are identified as bottleneck is higher than those that are not identified as bottleneck. It is because bottleneck is identified from the total of the waiting time and the waiting time of the activity in the top-level process model is the summation of all activity in the bottom-level process model.
KW - Bottom-level process model
KW - Hierarchical process model
KW - Performance analysis
KW - Top-level process model
UR - http://www.scopus.com/inward/record.url?scp=85074949103&partnerID=8YFLogxK
U2 - 10.1109/ISEMANTIC.2019.8884259
DO - 10.1109/ISEMANTIC.2019.8884259
M3 - Conference contribution
AN - SCOPUS:85074949103
T3 - Proceedings - 2019 International Seminar on Application for Technology of Information and Communication: Industry 4.0: Retrospect, Prospect, and Challenges, iSemantic 2019
SP - 171
EP - 177
BT - Proceedings - 2019 International Seminar on Application for Technology of Information and Communication
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2019 International Seminar on Application for Technology of Information and Communication, iSemantic 2019
Y2 - 21 September 2019 through 22 September 2019
ER -