IT Department identified problems in reporting student study activities (AKM) by interviewing stakeholders. Then the priorities of the problems are ineffective business process and technical matters determined by using Pareto Analysis. This study proposed two solutions, application of data governance to achieve an effective business process and application of metadata management to solve the technical matters. Both solutions were socialized, tested and applied among all stakeholders. The result was that the percentage of AKM completeness increased significantly from 84% to 100% and Data Reporting Team now can send data faster and reduce data transmission errors which decrease technical debt problem.

Original languageEnglish
Pages (from-to)484-494
Number of pages11
JournalProcedia Computer Science
Publication statusPublished - 2021
Event6th Information Systems International Conference, ISICO 2021 - Virtual, Online, Italy
Duration: 7 Aug 20218 Aug 2021


  • AKM completeness
  • Application of metadata management
  • Data governance
  • PDDikti feeder
  • Pareto analysis


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