Query expansion menggunakan word embedding dan pseudo relevance feedback

Keywords are the most important words and phrases used to obtain relevant information on content. Although users make use of natural languages, keywords are processed as queries by the system due to its inability to process. The language directly entered by the user is known as query expansion (QE). The proposed QE in this research uses word embedding owing to its ability to provide words that often appear along with those in the query. The results are used as inputs to the pseudo relevance feedback to be enriched based on the existing documents. This method is also applied to the chatbot application and precision, and F-measure values of the results obtained were 100%, 70%, 82.35% respectively. The results are 1.49% better than chatbot without using QE with 68.51% accuracy. Based on the results of these measurements, QE using word embedding and pseudo which gave relevance feedback in chatbots can resolve ambiguous and natural user’s input queries thereby enabling the system retrieve relevant answers.