Security Evaluating Security of Insurance Agency Portal: An ISO/IEC 25023 Quality Model Approach

Muhammad Darmawan Fadilah, Erika Maulidiya, Siti Rochimah

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Information systems play a pivotal role in business operations, especially for insurance agency portals that facilitate interactions between agencies and companies, providing services like registration, training, and access to essential reports. This study delves into assessing the quality of these portals by employing the internationally recognized SQuaRE series standards, concentrating specifically on security aspects as measured by ISO/IEC 25023. The choice of ISO/IEC 25023 is strategic, given its comprehensive approach to security metrics and its widespread acceptance, ensuring a thorough security assessment. ISO/IEC 25023 testing is divided into several stages: defining security characteristics, defining attributes measurement and measuring every metric name based on sub criteria. The study evaluates and analyzes based on the results measurements and provide recommendations. The agency portal website must improve integrity and non-repudiation that have low scores, currently compromised by inadequate array access validation and the absence of digital signatures.

Original languageEnglish
Title of host publicationProceedings - 2023 IEEE 7th International Conference on Information Technology, Information Systems and Electrical Engineering, ICITISEE 2023
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages1-5
Number of pages5
ISBN (Electronic)9798350382266
DOIs
Publication statusPublished - 2023
Event7th International Conference on Information Technology, Information Systems and Electrical Engineering, ICITISEE 2023 - Purwokerto, Indonesia
Duration: 29 Nov 202330 Nov 2023

Publication series

NameProceedings - 2023 IEEE 7th International Conference on Information Technology, Information Systems and Electrical Engineering, ICITISEE 2023

Conference

Conference7th International Conference on Information Technology, Information Systems and Electrical Engineering, ICITISEE 2023
Country/TerritoryIndonesia
CityPurwokerto
Period29/11/2330/11/23

Keywords

  • ISO 25010
  • Information System
  • Security Measurement

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