TY - GEN
T1 - Software as a Service (SaaS) Adoption Factors
T2 - 2nd International Conference on Information Technology and Education, ICIT and E 2022
AU - Rahman, Abd
AU - Pribadi Subriadi, Apol
N1 - Publisher Copyright:
© 2022 IEEE.
PY - 2022
Y1 - 2022
N2 - Cloud computing technology is considered a beneficial application for businesses because of its long-term cost savings, easy access to data at all times, and economics. Much cloud computing adoption research has already been conducted, but few are specific to its service models. Software-as-a-Service (SaaS) is the most popular cloud computing model adopted nowadays. This study explores factors that influence SaaS adoption and the theory and framework used to analyze it. After analyzing thirty-one literature, it found there are two perspectives of SaaS adoption individual and organizational. From an individual perspective, the most influential factor is the perceived ease of use, and the most used theory is Technology Acceptance Model (TAM). From the organizational perspective, the framework mainly used is the Technological-Organizational-Environmental (TOE) framework and the most influential factor is top management support. This finding can give a broad outlook for further research on SaaS adoption.
AB - Cloud computing technology is considered a beneficial application for businesses because of its long-term cost savings, easy access to data at all times, and economics. Much cloud computing adoption research has already been conducted, but few are specific to its service models. Software-as-a-Service (SaaS) is the most popular cloud computing model adopted nowadays. This study explores factors that influence SaaS adoption and the theory and framework used to analyze it. After analyzing thirty-one literature, it found there are two perspectives of SaaS adoption individual and organizational. From an individual perspective, the most influential factor is the perceived ease of use, and the most used theory is Technology Acceptance Model (TAM). From the organizational perspective, the framework mainly used is the Technological-Organizational-Environmental (TOE) framework and the most influential factor is top management support. This finding can give a broad outlook for further research on SaaS adoption.
KW - SaaS
KW - cloud computing
KW - systematic literature review
KW - technology adoption factor
UR - http://www.scopus.com/inward/record.url?scp=85129948838&partnerID=8YFLogxK
U2 - 10.1109/ICITE54466.2022.9759891
DO - 10.1109/ICITE54466.2022.9759891
M3 - Conference contribution
AN - SCOPUS:85129948838
T3 - Proceedings - 2022 2nd International Conference on Information Technology and Education, ICIT and E 2022
SP - 31
EP - 36
BT - Proceedings - 2022 2nd International Conference on Information Technology and Education, ICIT and E 2022
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 22 January 2022
ER -