Abstract

This study aims to id This study aims to identify factors affecting the success of process innovation at State-Owned Enterprises (SOEs) of Indonesia. Delphi method was used to reach consensus among 14 (fourteen) members of an experts panel selected from industries, a Director General of Ministry of Research and Technology, a former of Head of The Agency for the Assessment and Application of Technology and a university professor were selected as expert panels. The respondents were asked to respond the questions on input, process, output, outcome, diffusion, innovation strategy, culture, knowledge, definition of process innovation, successful process innovation experience, as well as pull and push factors of process innovation. The respondents’ answers to the questionnaire of first cycle consisting 15 (fifteen) open-ended questions were varied. This is due to the heterogeneity of backgrounds of the respondents i.e. state-owned enterprises, policy makers and a university professor. Of the 15 (fifteen) questions, 105 (a hundred and five) factors affecting the success of process innovation were obtained. The second cycle of questionnaire will reduce the number of factors affecting performance through respondents’ consensus.

Original languageEnglish
Title of host publicationProceedings of the International Conference on Industrial Engineering and Operations Management, 2021
PublisherIEOM Society
Pages1922-1927
Number of pages6
ISBN (Print)9781792361258
Publication statusPublished - 2021
Event2nd South American Conference on Industrial Engineering and Operations Management, IEOM 2021 - Sao Paulo, Brazil
Duration: 5 Apr 20218 Apr 2021

Publication series

NameProceedings of the International Conference on Industrial Engineering and Operations Management
ISSN (Electronic)2169-8767

Conference

Conference2nd South American Conference on Industrial Engineering and Operations Management, IEOM 2021
Country/TerritoryBrazil
CitySao Paulo
Period5/04/218/04/21

Keywords

  • And Delphi Method
  • Performance Measurement
  • Process Innovation

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