The affect of rusunawa design changes to resident’s physical quality satisfaction

The physical quality satisfaction has an essential contribution to shaping residents' sense of place, which affects the sustainability of a setting. Physical quality assessment can help measure the extent to which occupants are satisfied with the physical quality of their housing environment and enable the community to identify and organize their settings. This also includes the legibility and accessibility aspects that allow people to create clear, accurate images and help users adapt to their environment, especially housing and settlement. This study examines the effect of design changes on residents' physical quality satisfaction levels that occur in Rusunawa Sombo. Rusunawa Sombo is a rental flat complex with 10 blocks that was built in stages from 1989 to 1994. This flat underwent renovations to 2 building blocks (blocks E and K) which were completed in 2021. However, the design of the renovated building is very different from the original building, with a reduction in the corridor’s area, which was previously the center of residents' communal and domestic activities. This study tries to examine the response of residents’ to these changes. The method used in this study is a mixed method, where quantitative research is the dominant method. This study tried to collect a questionnaire assessment of the physical quality satisfaction for 48 respondents, of which 24 respondents lived in the old Rusunawa Sombo building design (Block A and B), and 24 respondents from the newly renovated building (blocks E and K). The results of the questionnaire were analyzed descriptively through the results of the mean value. The quantitative results were then analyzed using a qualitative descriptive method from observations and interviews with respondents to validate the results. This research is expected to be useful as a post-occupancy evaluation that obtains feedback on a Rusunawa Sombo building's performance in use after it has been built and occupied.