In the supply chain system, the asymmetric relationship is noticeable. The dependent partners in the supply chain system are often more reactive than proactive in managing the impact of the relationship on performance. There are several tactical factors for the dependent companies reacting to the uncertainty of the asymmetric relationships. Managing capacity in order to balance customer satisfaction and cost-efficiency is an essential topic for the dependent partners. However, very limited studies discuss how the dependent companies manage their capacity in the uncertainty of asymmetric relationships. Discrete event simulation (DES) is used in this study to explain scenarios for better order fulfillment and cost-efficiency. Joint capacity management is introduced as an alternative solution. Thus, further study of capacity management, such as capacity pooling, is important in managing uncertainty from asymmetric relationships.

Original languageEnglish
Title of host publicationMSIE 2022 - 2022 4th International Conference on Management Science and Industrial Engineering
PublisherAssociation for Computing Machinery
Number of pages7
ISBN (Electronic)9781450395816
Publication statusPublished - 28 Apr 2022
Event4th International Conference on Management Science and Industrial Engineering, MSIE 2022 - Virtual, Online, Thailand
Duration: 28 Apr 202230 Apr 2022

Publication series

NameACM International Conference Proceeding Series


Conference4th International Conference on Management Science and Industrial Engineering, MSIE 2022
CityVirtual, Online


  • asymmetric relationship
  • capacity management
  • supply chain performance
  • uncertainty


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