"the Perceived Usability of COVID-19 Contact Tracing\"Thai Chana\"using System Usability Scale"

Yogi Tri Prasetyo*, Jui Hao Liao, Thanatorn Chuenyindee, Maela Madel L. Cahigas, Satria Fadil Persada, Reny Nadlifatin, Irene Dyah Ayuwati

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

During the COVID-19 Pandemic, Thailand utilized Thai Chana contact tracing mobile application and the paper document. The purpose of this study was to explore the perceived usability of Thai Chana contact tracing by utilizing System Usability Scale (SUS). A total of 800 Thais voluntarily answered the SUS questionnaire. The results indicated that the average SUS score was 70.388. In addition, ANOVA indicated there was an effect of the age on the perceived usability and older generations had lower SUS scores. This study could provide a basic understanding of the perceived usability of COVID-19 contact tracing.

Original languageEnglish
Title of host publicationMSIE 2024 - 2024 6th International Conference on Management Science and Industrial Engineering
PublisherAssociation for Computing Machinery
Pages86-90
Number of pages5
ISBN (Electronic)9798400717130
DOIs
Publication statusPublished - 24 Apr 2024
Event6th International Conference on Management Science and Industrial Engineering, MSIE 2024 - Bangkok, Thailand
Duration: 24 Apr 202426 Apr 2024

Publication series

NameACM International Conference Proceeding Series

Conference

Conference6th International Conference on Management Science and Industrial Engineering, MSIE 2024
Country/TerritoryThailand
CityBangkok
Period24/04/2426/04/24

Keywords

  • Contact Tracing
  • System Usability Scale
  • Thai Chana

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