TY - GEN
T1 - The sustainability and performance measurement on supply chain in services industry
T2 - 3rd International Materials, Industrial and Manufacturing Engineering Conference, MIMEC 2017
AU - Leksono, Eko Budi
AU - Suparno,
AU - Vanany, Iwan
N1 - Publisher Copyright:
© 2017 Author(s).
PY - 2017/11/7
Y1 - 2017/11/7
N2 - The services industry growth has been significant relation with economic growth. A new paradigm is needed for services sector development. The supply chain and performance measurement able to sustain of services industry growth. The supply chain implementation in the services industry called service supply chain (SSC). The globalization and stakeholder pressure makes operation of SSC should more attention to sustainability issue which consists of economic, social and environment simultaneously on SSC. Furthermore, services industry can develop by implementation of the sustainable SSC and its performance measurement. The sustainable SSC implementation can minimize of negative operation effect to environment and social, and maximize of profit. Sustainable service supply chain performance measurements (SSSCPM) are still less explored. The purpose of this paper is to review the literature in the field SSC, SSSC, SSC performance measurement (SSCPM) and SSSCPM for identification of the SSSCPM frameworks and indicators. Beside, the result of review able to look opportunities for develop a new framework for SSSCPM at the operational level, tactical and strategic, multiplayer and close loop, the effectiveness of the integration and development of modeling and simulation for evaluation in the future.
AB - The services industry growth has been significant relation with economic growth. A new paradigm is needed for services sector development. The supply chain and performance measurement able to sustain of services industry growth. The supply chain implementation in the services industry called service supply chain (SSC). The globalization and stakeholder pressure makes operation of SSC should more attention to sustainability issue which consists of economic, social and environment simultaneously on SSC. Furthermore, services industry can develop by implementation of the sustainable SSC and its performance measurement. The sustainable SSC implementation can minimize of negative operation effect to environment and social, and maximize of profit. Sustainable service supply chain performance measurements (SSSCPM) are still less explored. The purpose of this paper is to review the literature in the field SSC, SSSC, SSC performance measurement (SSCPM) and SSSCPM for identification of the SSSCPM frameworks and indicators. Beside, the result of review able to look opportunities for develop a new framework for SSSCPM at the operational level, tactical and strategic, multiplayer and close loop, the effectiveness of the integration and development of modeling and simulation for evaluation in the future.
UR - http://www.scopus.com/inward/record.url?scp=85034447844&partnerID=8YFLogxK
U2 - 10.1063/1.5010676
DO - 10.1063/1.5010676
M3 - Conference contribution
AN - SCOPUS:85034447844
T3 - AIP Conference Proceedings
BT - 3rd International Materials, Industrial and Manufacturing Engineering Conference, MIMEC 2017
A2 - Jauhari, Wakhid Ahmad
A2 - Kurniawan, Denni
A2 - Sutopo, Wahyudi
A2 - Nor, Fethma M.
PB - American Institute of Physics Inc.
Y2 - 6 December 2017 through 8 December 2017
ER -
