Toward the development of a comprehensive product-Service system (PSS) evaluation method

Takehiko Nakada*, M. Sholihah, Yuya Mitake, Yoshiki Shimomura

*Corresponding author for this work

Research output: Contribution to journalConference articlepeer-review

8 Citations (Scopus)


Evaluation is a pivotal element in Product-Service System (PSS) development and implementation. A proper evaluation is a perceptive foundation to adequately improve PSS which leads to effective PSS development and implementation. However, the previous studies reveal a deficiency in the comprehensive evaluation method which fully supports a structured assessment for PSS from a diverse perspective and performance category. This paper systematically reviews the PSS literature to identify the required pertinent elements of PSS evaluation. As a result, a conceptual framework of comprehensive PSS evaluation is presented.

Original languageEnglish
Pages (from-to)802-807
Number of pages6
JournalProcedia CIRP
Publication statusPublished - 2020
Externally publishedYes
Event53rd CIRP Conference on Manufacturing Systems, CMS 2020 - Chicago, United States
Duration: 1 Jul 20203 Jul 2020


  • Evaluation framework
  • PSS
  • Product-service system


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