Abstract
Evaluation is a pivotal element in Product-Service System (PSS) development and implementation. A proper evaluation is a perceptive foundation to adequately improve PSS which leads to effective PSS development and implementation. However, the previous studies reveal a deficiency in the comprehensive evaluation method which fully supports a structured assessment for PSS from a diverse perspective and performance category. This paper systematically reviews the PSS literature to identify the required pertinent elements of PSS evaluation. As a result, a conceptual framework of comprehensive PSS evaluation is presented.
| Original language | English |
|---|---|
| Pages (from-to) | 802-807 |
| Number of pages | 6 |
| Journal | Procedia CIRP |
| Volume | 93 |
| DOIs | |
| Publication status | Published - 2020 |
| Externally published | Yes |
| Event | 53rd CIRP Conference on Manufacturing Systems, CMS 2020 - Chicago, United States Duration: 1 Jul 2020 → 3 Jul 2020 |
Keywords
- Evaluation framework
- PSS
- Product-service system
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