TY - GEN
T1 - Usability Testing of User Experience and User Interface Design on Mobile Map Applications
T2 - 14th International Conference on Information and Communication Technology and System, ICTS 2023
AU - Ansyah, Adi Surya Suwardi
AU - Masruri, Muhammad Zahid
AU - Rochimah, Siti
N1 - Publisher Copyright:
© 2023 IEEE.
PY - 2023
Y1 - 2023
N2 - Map applications play a crucial role in everyday life, assisting users in finding locations and optimizing travel routes. This study aims to evaluate the usability of map applications, focusing on UX testing using GOMS and SUS techniques and UI testing using the A/B Testing method. The results show the effectiveness of the three applications (GMaps, Petal, and Waze) in completing the given tasks. GMaps demonstrated the fastest task completion time and the highest SUS score, followed by Petal and Waze. GMaps' advantage may be due to most respondents being accustomed to using Android and the native applications of this operating system. Furthermore, A/B Testing of UI elements revealed a nearly balanced preference between GMaps and Petal, indicating Petal's potential despite not being an Android-native application. Based on these findings, the development of map applications with good usability can be achieved by combining the strengths of each tested application.
AB - Map applications play a crucial role in everyday life, assisting users in finding locations and optimizing travel routes. This study aims to evaluate the usability of map applications, focusing on UX testing using GOMS and SUS techniques and UI testing using the A/B Testing method. The results show the effectiveness of the three applications (GMaps, Petal, and Waze) in completing the given tasks. GMaps demonstrated the fastest task completion time and the highest SUS score, followed by Petal and Waze. GMaps' advantage may be due to most respondents being accustomed to using Android and the native applications of this operating system. Furthermore, A/B Testing of UI elements revealed a nearly balanced preference between GMaps and Petal, indicating Petal's potential despite not being an Android-native application. Based on these findings, the development of map applications with good usability can be achieved by combining the strengths of each tested application.
KW - GOMS
KW - Maps
KW - SUS
KW - Usability Testing
KW - User Experience
UR - http://www.scopus.com/inward/record.url?scp=85180361940&partnerID=8YFLogxK
U2 - 10.1109/ICTS58770.2023.10330882
DO - 10.1109/ICTS58770.2023.10330882
M3 - Conference contribution
AN - SCOPUS:85180361940
T3 - 2023 14th International Conference on Information and Communication Technology and System, ICTS 2023
SP - 7
EP - 12
BT - 2023 14th International Conference on Information and Communication Technology and System, ICTS 2023
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 4 October 2023 through 5 October 2023
ER -